Volume : 5, Issue : 3, MAR 2019

A STUDY ON USER SATISFACTION OF INFORMATION SERVICES IN PDA ENGINEERING COLLEGE LIBRARY KALABURAGI.

MD.AAMER

Abstract

This study describes the user satisfaction of PDA engineering college library Kalaburagi. In this study most of the respondents satisfied with the services. This paper reports the results of a survey of 178 patrons of an engineering library which demonstrate that the construct is potentially useful for evaluating the performances of services within a library, since the construct is affected by the demographic characteristics of the users; The authors also have tried to found the reason of not satisfaction of the users. On the basis of finding, some suggestion have been put forth for maximizing satisfaction of engineering colleges students in libraries.

Keywords

USER SATISFACTION, LIBRARY SERVICES, PDA ENGINEERING COLLEGE LIBRARY.

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