Volume : 11, Issue : 3, MAR 2025
CAPITALIZING ON BUSINESS DEVELOPMENT AND CHALLENGES IN THE DIGITAL ERA RESEARCHED BY STUDENTS, PG DEPARTMENT OF COMMERCE WITH COMPUTER APPLICATIONS, MANNAR THIRUMALAI NAICKER COLLEGE MADURAI.
A STUDY ON CUSTOMER SATISFACTION TOWARDS INTERNET BANKING SERVICES PROVIDED BY STATE BANK OF INDIA WITH SPECIAL REFERENCE TO MADURAI CITY
GAYATHRI .A, SHANU .S, NANDHINIEESHWARI.R
Abstract
With the advent of internet all banks in different countries are interlinked with each other. This facilitates easy remittance of money not only inside the country but also any part of the world is through the press of abutton. Internet banking is the facility provided bybanksto itscustomerswho have no sufficient time to visit bank. Customers can dotransactions from their place. The internet provides a secure medium for transferring fund electronically between bank accounts and also for making banking transactions over the internet. All banking activities that were conventionally carried by visiting a bank can now be done through a computer with internet access. Internet banking is highly useful for making payment for the goods and services purchased online.
Keywords
E-TAX, BILL PAYMENT, RTGS/NEFT, E-PAYMENT, FUND TRANSFER ETC.
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